Which definition best describes active listening in a patient care context?

Active listening in a patient care context involves fully focusing on what the patient is expressing, both verbally and non-verbally, and providing appropriate feedback. This approach fosters a deeper understanding of the patient's concerns, feelings, and needs. By actively engaging in the conversation, the healthcare provider can validate the patient's experiences, encourage openness, and create a therapeutic environment that promotes trust and effective communication.

This definition emphasizes the importance of attentiveness and the quality of interaction rather than merely responding or taking notes. Active listening includes making eye contact, nodding in acknowledgment, and paraphrasing or summarizing what the patient shares to ensure clarity and understanding. This dynamic helps to reinforce the patient's sense of being heard and cared for, which is crucial in fostering a positive patient-provider relationship.